Welcome to Shoreline Mood! These Terms and Conditions outline the rules and regulations for using our website and purchasing our coastal-inspired products. By accessing shorelinemood.com and making a purchase, you agree to these terms in full.

1. Our Coastal Community

Shoreline Mood is designed for free-spirited individuals who embrace beach culture and relaxed coastal living. Our products cater to those who appreciate:

  • Effortless beach-to-street style
  • Quality materials that withstand sun, sand, and saltwater
  • Versatile pieces for both relaxation and adventure

2. Website Use

By using our website, you agree to:

  • Provide accurate account information
  • Not use our site for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Respect all intellectual property rights

3. Product Information

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and pricing. However, slight variations may occur due to:

  • Monitor color settings
  • Natural variations in materials
  • Product improvements

3.2 Availability

All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either:

  • Offer a suitable alternative, or
  • Refund the unavailable item

4. Orders & Payments

4.1 Placing an Order

When you place an order, you:

  • Confirm all information is accurate
  • Agree to pay the full amount including taxes and shipping
  • Receive an order confirmation email (please check your spam folder)

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We never store your full payment details.

4.3 Pricing

Prices are shown in USD and include applicable taxes unless stated otherwise. We reserve the right to adjust prices due to:

  • Material cost changes
  • Currency fluctuations
  • Special promotions

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer two shipping methods:

Standard Shipping ($12.95)
Via DHL or FedEx
Delivery within 10-15 business days after shipment
Includes tracking and insurance

Free Shipping
Available on orders over $50 via EMS
Delivery within 15-25 business days after shipment
Tracking available

5.3 Delivery Areas

We ship worldwide except to:

  • Certain Asian countries
  • Remote areas

Customs duties are the responsibility of the customer.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery. To be eligible:

  • Items must be in original condition with tags attached
  • Unworn, unwashed, and free of any odors
  • In original packaging with all accessories

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Bikinis
  • One Pieces
  • Cover Ups

Exceptions are made for defective/damaged items – contact us immediately.

6.3 Return Process

  1. Email [email protected] with your order number and return request
  2. Wait for approval (1-2 business days)
  3. Package items securely with all original materials
  4. Ship to: Shoreline Mood Returns, 604 Hanover Street, Garden City, US 11530

6.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Note:

  • Original shipping fees are non-refundable
  • Refunds are issued to your original payment method
  • Allow 5-10 business days for the refund to appear in your account

7. Intellectual Property

All content on shorelinemood.com, including:

  • Logo and branding
  • Product designs
  • Photography
  • Website content

is owned by Shoreline Mood and protected by intellectual property laws. Unauthorized use is prohibited.

8. Privacy & Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

9. Limitation of Liability

Shoreline Mood is not liable for:

  • Minor variations in product color or texture
  • Delivery delays beyond our control
  • Incorrect care of products
  • Indirect damages resulting from product use

Our maximum liability is limited to the purchase price of the product.

10. Changes to These Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

11. Contact Us

For questions about these Terms or any order:

Email: [email protected]
Mail: Shoreline Mood, 604 Hanover Street, Garden City, US 11530

Thank you for being part of our coastal community. We’re committed to making your Shoreline Mood experience as carefree as a day at the beach!